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15 - Consumer complaints and alternative dispute resolution: harmonisation of the European ADR system
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- Book:
- The Transformation of European Private Law
- Published online:
- 05 October 2013
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- 24 October 2013, pp 295-315
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6 - E-consumers and effective protection: the online dispute resolution system
- from Part I - Consumer protection strategies and mechanisms in the EU
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- Book:
- European Consumer Protection
- Published online:
- 05 May 2012
- Print publication:
- 05 April 2012, pp 82-98
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3 - Freedom of contract, unequal bargaining power and consumer law on unconscionability
- from PART I - Conceptualising unconscionability
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- Book:
- Unconscionability in European Private Financial Transactions
- Published online:
- 06 August 2010
- Print publication:
- 24 June 2010, pp 46-61
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